Sales and Marketing - Jen Jordan

Sales and Marketing - Jen Jordan
Jen Jordan brings a wealth of life and leadership experiences to her writing. After 10 years creating a variety of content for a nonprofit, Jen decided to establish her own writing business. She specializes in creating high quality blog and website content for small businesses. When she's not writing, Jen is a competitive triathlete with a goal of completing a triathlon in all 50 states.

How to Build a Homepage That Works: Tips for Small Business Owners

How to Build a Homepage That Works: Tips for Small Business Owners

Your homepage is often the first impression people get of your business. Get it right, and it builds trust, encourages action, and converts visitors into customers. Get it wrong, and people click away.

Here are some up-to-date tips to make your homepage effective, backed by recent research and trends.

Have a Clear Value Proposition Above the Fold

The moment someone lands on your homepage, they should immediately understand:

  • Who you are
  • What you offer
  • Why it matters to them

It’s best to place the value proposition in the "hero section" (at the top of the page, before scrolling).

Use a concise headline, subheading, or tagline that answers those questions, plus a strong Call-To-Action (CTA). Examples of calls to action include: "Book now," "See pricing," "Get a free quote."

Industry experts typically recommend structuring the content on your homepage into the following sections: the "hero" section, services/products, testimonials, contact information, and CTAs.

Prioritize Speed, Mobile-Responsiveness, and Clean Design

Many visitors use mobile devices. If your homepage is slow to load, cluttered, or not mobile-friendly, you risk losing them immediately. For that reason, you should prioritize the following:

  • Minimalistic layouts, plenty of white space, and clean navigation help.
  • Optimize images, reduce unnecessary scripting, and use caching.
  • Ensure responsive design so that menus, text, buttons, and images adjust well to different screen sizes.

Use Trust & Social Proof

People want to know your business is credible before they engage. Testimonials, client reviews, badges (e.g. certifications, partner logos), and case studies demonstrate trustworthiness.

Social proof refers to the use of positive experiences, actions, or endorsements from other people to influence potential customers and establish trust in a product or service. In 2025, embedding micro-testimonials and live reviews right on the homepage is becoming a common strategy of social proof.

Make CTAs Obvious, Focused, and Actionable

What do you want visitors to do? Whatever that is-book a consultation, buy a resource, contact you-make that CTA (call-to-action) front and center.

Some strategies to strengthen your calls to action include:

  • Use contrasting colors for CTA buttons to make them stand out.
  • Limit the number of primary actions to one or two in order to avoid confusion.
  • Place CTAs in multiple places if needed-but always have at least one visible "above the fold."

Design for Trust: Accessibility, Security, Transparency

Visitors want to feel confident using your site and doing business with you.

  • Make sure your site is secure (HTTPS) and loads without errors. Surveys indicate that many consumers abandon purchases due to outdated or unprofessional-looking sites.
  • Be transparent about your contact information, address, and phone number. Providing those details where people can easily find them adds legitimacy.
  • Include accessibility features, such as alt text for images, readable fonts, sufficient contrast, and support for dark mode.

Use Visuals & Storytelling Wisely

Good visuals can grab attention-but they need to support your message, not distract.

  • High-quality photos or graphics that accurately reflect your brand and the services or products you offer.
  • Avoid using overly flashy or heavy animations that can slow down load times. Subtle interactions (hover effects, micro-animations) tend to perform better.
  • If relevant, use a short video or "hero video," but ensure it is optimized for mobile and doesn’t autoplay with sound.

Keep Testing and Updating

Your homepage should evolve over time. What works today might not be as effective in a year.

  • Monitor analytics: bounce rate, scroll depth, conversion on CTAs.
  • A/B test headlines, CTAs, images, etc.
  • Ask real users for feedback.
  • Stay informed on design and usability trends, especially as user expectations change.

An effective homepage for a small business strikes a balance between clarity, trust, and ease of use. You’ll boost your credibility and conversion rates by incorporating a clear value proposition, ensuring your design is clean and fast (especially on mobile), utilizing social proof, and effectively highlighting the desired CTA. Testing and maintaining your homepage over time will ensure you stay relevant as your business and audience evolve.

Works Cited

https://bartlowwebservices.com/2025-website-trends-what-small-business-owners-should-know/?utm_source=chatgpt.com

https://www.selfservesites.com.au/small-business-website-trends-for-2025-what-you-need-to-know?utm_source=chatgpt.com

https://www.forbes.com/advisor/business/software/small-business-website-design/?utm_source=chatgpt.com

https://mailchimp.com/resources/small-business-website-design-tips/?utm_source=chatgpt.com