Three Tips for Managing Remote Employees

Sharon Boyd has nearly 25 years of experience between both the healthcare and marketing industries. In addition to being an RDH and content writing expert, she also holds a degree in business. Her responsibilities primarily include tackling the communication barriers between small business owners or healthcare providers and their prospective clientele.

Three Tips for Managing Remote Employees

In 2019, the age of the app, you can get any information and any type of program in your hands on your phone or tablet. We hear less talk of paperless workplaces and more of wireless workplaces and virtual workplaces. The workforce wants to get out of the office, so the challenge becomes how to manage a workflow you can’t touch and workers you don’t see. These three crucial tips can help you maintain a healthy work “environment” and happy employees!

Clear, Constant, and Effortless Communication

It can seem difficult to connect with people you rarely or never see. Make communication a priority. From the time you offer a position everything you say or put in writing needs to be clear and easy to understand.

  1. Don’t get caught up in legalese: simple and direct is the way to go.
  2. Establish a schedule of formal check-ins for your employee, but also for the company: a weekly individual call, a twice monthly team call, a monthly “town meeting.”
  3. Use different forms of communication: Don’t just rely on email. Traditional phone calls, Skype, Zoom are all ways to connect with more actual connection!

Change the Way You Look at A Workday

As people look for a better work/life balance, the opportunity to work from home can look like a dream. But it can turn into a real nightmare, if the work is not managed right. The traditional model of working at an office is not easily translated to a home environment, nor should it be. You would make a grave error of expecting a remote worker to sit at their home computer from 8 to 5 every day, stopping only to eat their lunch. The beauty of working from home is that it can be goal driven. Set clear expectations: phone calls and emails to be replied to within 24 hours, responsibilities to be completed in a timely manner. If your employee is meeting her goals and staying in contact, trust her to manage her time.

Inclusive Company Culture

Engaging your remote workforce can be a challenge. Think about ways you can bring them in, connect them to each other, and help them enjoy and feel proud of the work they do for you. Provide training videos that help them grow. Host virtual “parties” to promote connection and allow them to see the humans on the other side of the computer screen. If you have both remote and local staff, allow the remote workers more access to you. Take their phone calls without hesitation, respond to emails quickly. They don’t have the ability to pop into your office to ask a question like their local counterparts do, so give them the benefit of immediate access when they need it.

Managed correctly, a remote workforce can be a benefit for both you and your employees. Not only will you see a reduction in overhead costs but the boost in morale, job satisfaction, and quality of work will help your company to find greater success!