The Art of Delegating Tasks
|Sharon Boyd has nearly 25 years of experience between both the healthcare and marketing industries. In addition to being an RDH and content writing expert, she also holds a degree in business. Her responsibilities primarily include tackling the communication barriers between small business owners or healthcare providers and their prospective clientele.|
The Art of Delegating Tasks
To be a successful office manager, supervisor, or business owner, there’s a common characteristic you must learn to conquer in order to work as effectively (and efficiently) as possible: learn to delegate.
While delegating tasks does remove unnecessary busy work from the daily to-do list of a supervisor, it’s also an essential tool to generate higher quality employees. When teams become invaluable due to learned skills and managers are able to free up time to conquer more challenging tasks, the business benefits on a larger scale.
But for some individuals, task delegation can be quite challenging. Here are some simple steps to work toward in order to more effectively delegate to the team you’re managing:
Select the least important or least challenging item on your daily to-do list. Perhaps something that takes up a lot of time but requires little skill to complete. These tasks tend to be the easiest to give up, even for those managers that like to be very detail oriented or are self-proclaimed “control freaks.” At some point or another, it’s necessary to hand projects off in order to take on more important ones.
Write Out Step by Step Directions
No matter who you’ll be training, give them written instructions on how to properly complete the task. Be sure to save the document, so that it can be reprinted at a later time, in the situation where staff changes or other team members need to learn from the one you’re about to train. Remember to keep it as simple as possible, so that reading the directions doesn’t require more work than the actual task itself.
Have Your Employee Shadow You
If you know who you’re going to hand the task off to, have them watch you complete it yourself for a time or two, then answer any questions that they have. Seeing you do it a particular way will allow them to hone in on the techniques, verbiage, or specific challenges that they’ll need to address without having to come back to you at a later time for additional oversight.
Don’t Expect Perfection Right Off the Bat
A learning process is just that…a process. Plan to reserve a bit of time to supervise from a distance, until your employees master the task at hand. Once they do, you can step aside knowing that everything is being handled in the manner that you want it to be.
Still Can’t Delegate?
If there is absolutely no one on your team who can (or is qualified to) take on a particular task, and you’re already overworked, then it’s time to consider adding to your team. Hiring someone — even if just part time — for this specific task will allow you to potentially add more tasks to their workload as they master the one you’re about to give them.
Effective leaders can’t do it all on their own. Empowering your team through task delegation makes you both a valuable leader and your employees more successful in the long run.